Disclosure Statement

Disclosure Statement

Parachute Advisory Limited FSP1004534 trading as Parachute Advisory Ltd is a Financial Advice Provider licensed and regulated by the Financial Markets Authority to provide financial advice. We are operating under a Class 2 Financial Advice Provider Licence, issued by the Financial Markets Authority (FMA) on the 19th of December 2022.

Nature and Scope of the Advice

Parachute Advisory Ltd provides advice to clients about life, health, and disability insurances to retail clients. We provide advice on AIA and Asteron Life products.

Advice Fees

Parachute Advisory Ltd and our advisers generally don’t charge clients fees for the financial advice we provide.

However, if you commission us to advise you and purchase a policy from an accredited provider through us and then cancel or break the insurance contract within 24 months, we will charge a one-off fee for our services. This is because the providers require for our commission to be re-paid.

We will only charge you for the time it has taken us to provide our services to you. We charge $200 per hour (plus GST) and spend generally approximately 6 -10 hours working on setting an insurance policy up for our clients.

We only ever charge clients who cancel or break the insurance contract within 24 months up to the number of hours spent, not exceeding the total amount of commission loss to us, and up to a maximum of $2000.

We would enforce this where the client cancels a cover and replaces this with cover through another adviser. We retain the right to waiver this fee at our sole discretion, where you have sought our advice to retain, alter or cancel your policy, but due to financial hardship cancellation is the only viable option.

Insurance Premiums

You will need to pay insurance premiums to your insurance provider, payable weekly, fortnightly, or monthly. The amount will be based on several factors, including the type of insurance, the extent of the coverage, pre-existing medical conditions, your age, and the length of time it covers plus the amount of your excess.

Companies We Use

We are by no means restricted to these, but we hold agency agreements with AIA, Asteron Life & NIB as they are the insurers we tend to use. We offer advice on the following types of insurance: life, accident, trauma, income protection, health as well as group insurance benefits for companies.

Advice Commissions

We receive a commission from insurance providers through which we place business. The insurers typically pay up to 230% of the first year’s premium payable by a client as brokerage to the Financial Advice Provider.

We will then receive a servicing commission from up to 10 % of the annual premium for the life of the policy.

Disciplinary History you should be aware of

We have had no professional indemnity insurance or negligence claims, disputes resolution actions, or disciplinary actions.

Best Client Outcome

To ensure our advisers prioritise our clients’ interests:

  • We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.
  • All our advisers undergo annual training about how to manage conflicts of interest.
  • We maintain registers of conflicts of interests and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.
  • We undertake an annual independent Compliance Assurance Review by Strategi.

Complaints and Dispute Resolution

If you are not satisfied with our service or financial advice, please tell us as soon as possible.

Call: 021 064 24 38

Email: office@parachute-insurance.co.nz

Write to: Parachute Advisory Ltd, 12 Virginia Lane, Christchurch 8081

When we receive a complaint:

  • We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately.
  • If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 2 business days. We may contact you to get further information about your complaint.
  • We aim to resolve complaints within 10 working days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint
  • We will contact you by phone, email, or letter to let you know whether we can resolve your complaint and how we propose to do so.

If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints process, you can contact our external disputes resolution scheme, Financial Dispute Resolution scheme. The Financial Dispute Resolution scheme provides a free and independent dispute resolution service that may help to resolve your complaint if we haven’t been able to do so to your satisfaction. Please contact us first.

Contact details for Financial Dispute Resolution Service;

https://www.fdrs.org.nz

Call: 0508 337 337

Email: enquiries@fdrs.org.nz

Write to: Freepost 231075, PO Box 2272, Wellington 6140

Our Duties

Parachute Advisory Ltd and our advisers have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

We are required to:

  • Give priority to your interests
  • Exercise care, diligence, and skill
  • Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services
  • Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services

Contact Details

Parachute Advisory Ltd FSP1004534 is the Financial Advice Provider.

Call: 021 064 24 38

Email: office@parachute-insurance.co.nz

Write to: Parachute Advisory Ltd, 12 Virginia Lane, Christchurch 8081

You can download a written copy of this information from our website

www.parachute-insurance.co.nz/disclosure

Download Disclosure Statement